Bali Life Privacy Statement
DATA WE COLLECT AND OUR USE OF IT
In conjunction with your use of the Service, including any data you communicate to or via the Service, we may gather, transmit, and retain information about you. We employ that data to deliver the functionality of the Service, satisfy your requests, enhance the Service’s quality, conduct research and analysis pertaining to the Service, personalize your experience, keep tabs on how the Service is used, and give feedback to third parties that are listed on the Service. We also use that data to display relevant advertising, promote the Service, offer customer support, send you messages, back up our systems, enable disaster recovery, and increase the security. Even if we do not save such information, it still has to be sent to our servers and kept there for a long enough time to be processed.
Please take notice of
Information about your account: When you create a Bali Life account, we save and utilize the information you input, including your first and last name, email address, zip code, physical address, and any other details you may choose to include, including your gender, phone number, or birth date. As part of your account profile, we reserve the right to publicly display your first name, last initial, and any image or other information you provide when creating an account. To further customize your user experience, we also collect and utilize any choices you provide, such as food and activity preferences. Through your account settings, you may later change some of the information you enter for your account. You may report an account and ask for its deletion if you think someone else has used your personal information to create it.
Public Content: Your contributions to the Service, including your images, ratings, reviews, tips, lists, Collections, compliments, Ask the Community posts, Bali Life Talk posts, and modifications to business page information, are meant for public consumption and are thus available by the public. In addition, some of your other activity through the Service, such as how you vote on other people’s contributions (e.g., useful, funny, cool, helpful, or not helpful), which contributions you like, where you check-in (including when friends on Bali Life tag you in), and how you enter your first name, last initial, city, neighborhood, the month and year you created your Bali Life account, is intended for public consumption. Through your account settings, you may restrict which of these actions are visible.
Contacts: You may invite people to join Bali Life or become your friends by giving us their contact information, granting us access to their contacts on your computer, mobile device, or other third-party websites, or by manually selecting the people you wish to welcome. If you give us permission to access your contacts, we will send data about them to our servers so they can handle your invites.
You consent to receiving communications from other users, companies, and Bali Life when you register for an account or utilize certain services. Your account settings allow you to modify some of your communications selections, but you cannot choose not to receive all administrative, transactional, or legal messages from Bali Life. We may contact you about your transaction using the contact information you give, such as by automated SMS text messages to your phone number, if you book a reservation, buy food, add yourself to a waitlist, or seek a quotation from a company using the Service. Additionally, we may keep track of the responses you provide to communications you receive from us or via the Service, including whether you deleted, opened, or forwarded such messages, and we may share that data with other recipients of your messages (for example, to let them know if you have viewed their message). The status of a user’s requests, such as whether a business has responded to the request, the type of response given (such as a quote or a request for more information), and whether the user has responded to any business’s response, may be disclosed to those businesses when a user requests a quote or similar information from multiple businesses through the Service. We may retain any communications you exchange with other users of the Service in order to process and deliver them, provide you control over them, and evaluate and disclose them as part of any investigations into how the Service is being used as well as our attempts to make it better. Messages that we deem objectionable—such as spam, dishonest solicitations, or attempts to trade reviews in return for money—may not be sent by us. We may record phone numbers, phone providers, and the date and time that the messages were processed if you send or receive communications by SMS text message using the Service. Receivers of messages may be charged by their carriers. Additionally, we could keep records of the data you provide us in person, over the phone, in writing, by email, and in other electronic means. We may contact you, including by phone or email, if you are a representative of a business listed on Bali Life or use a phone number now or in the past linked with such a company, using the contact details you provide us, make publicly accessible, or that we have on file for your business. For quality control reasons, our contacts with you, including phone conversations, may be monitored and recorded.
Transactions: If you make a reservation or purchase using the Service, we will gather and store the information you give us about the transaction, including your name, phone number, address, email, and payment information, in order to process the transaction, communicate with you about it, and make it easier for you to make future transactions. For the same objectives, we may share this information with other parties, and third parties may share it with us. Credit card details and other sensitive payment information are encrypted using industry-standard technology when you submit them. In conjunction with evaluations you post about companies you do business with through the Service, we may disclose to the public that you did business with such companies. We may publicly disclose the information that you made your reservation via the Service, for instance, if you make a dinner reservation through the Service and then post a review about your experience.
Activity: We keep records of your usage of the Service, including your search history, the sites you visit, the time and date of your visits, the phone numbers you call from the Service’s mobile apps to businesses, and any bookings, purchases, or other transactions you make. As you use the Service, your computer or mobile device may also send us information. Examples include the type of browser you are using, the type of computer or mobile device it is, the language of your browser, your IP address, WiFi information like your SSID, your mobile carrier, your phone number, a unique device identifier, an advertising identifier, your location (including geolocation, beacon-based location, and GPS location), and mobile applications you have requested and used previously. If you allow our mobile apps to access this information while using the Service, we may also receive and record your location while they are operating, even in the background. Through your device or browser settings, for instance by modifying the settings for our programs in iOS or Android privacy settings, you may be able to restrict or forbid our use of certain location data.
Different Platforms: You may use several platforms and various devices (such your personal computer or mobile phone) to access the Service (e.g., the Bali Life website or Bali life mobile apps). Your contributions made via one Bali Life platform will normally be equally visible and available across all other Bali Life platforms, and the information that we gather and keep through those various uses may be pooled and cross-referenced.
Professional Information: If you represent a company on Bali Life, we may gather and display information about you connected to your professional activities, such as a business name that may include your name or a publicly accessible business address that is also used as a home address. Additionally, if you choose to provide us with information about your professional background via the Service, such as your professional licenses or certificates, professional history, or areas of expertise, we will also collect and display this data.
Legal Justification for Processing (Only for EEA and Switzerland): The exact information in question and the circumstances in which we gather it will determine our legal justification for collecting and utilizing the information from European Residents. However, we will typically only get personal information about you when we have your permission, when we need the information to carry out a contract with you, or when the processing is necessary and not conflicted with your interests in data protection or your basic rights and freedoms. In rare circumstances, we may also be required by law to obtain your personal information or may otherwise need the information to safeguard your vital interests or the interests of another person (for instance, to prevent, investigate, or identify possible wrongdoing in connection with the Service or to comply with legal obligations). If we need your personal information to fulfill a legal obligation or carry out a transaction with you, we will notify you at the appropriate time and let you know whether providing such information is required by law or not (as well as of the possible consequences if you do not provide your personal information). If we rely on our legitimate interests (or the legitimate interests of any third party) to collect and use your personal information, those interests will typically be to operate our Services, communicate with you about our Services, or for our other legitimate commercial interests, such as when we respond to your inquiries, analyze and improve our platform, engage in marketing, or detect or prevent fraud. Please get in touch with us at the address provided below in the “Contact” section if you have any inquiries or require more information regarding the legal justification for which we collect and use your personal information.
In connection with your use of the Service, other websites, and mobile applications, we and third parties with whom we collaborate may employ cookies, web beacons, tags, scripts, local shared objects (sometimes referred to as “flash cookies”), advertising identifiers (including mobile identifiers like Apple’s Identifier for Advertisers (“IDFA”) or Google’s Advertising ID (“GAID”)), and similar technology (collectively, “Cookies”). Cookies, which may include unique identifiers, may be stored on your computer or mobile device, in emails we send to you, and on our web pages, among other places. Cookies may transmit data about you and how you use the Service, such as the type of browser you use, your search preferences, your IP address, information about the advertisements you have seen or interacted with, and the date and time of your use. Cookies may be temporary or persistent, and they may be stored only once per session.
Processes designed to ensure that the Service performs as you anticipate. For instance, a Cookie we utilize lets us know whether you’ve previously created an account.
Security, Authentication, and Compliance
Designed to keep a record of your preferences for the Service’s appearance and behavior. For instance, we utilize a Cookie to let us know if you’ve chosen not to give us permission to deliver push notifications to your phone.
Notifications intended to permit or prohibit notifications of information or choices that we believe may enhance your usage of the Service. As an example, we use a Cookie to prevent us from displaying the registration notice to you if you have previously seen it.
We utilize analytics to better understand how users interact with the service. For instance, we utilize a Cookie to inform us how your activities with the search page relate to our search recommendations.
The functioning of the Service may be impacted by the Cookie options you set in your device or browser. Depending on your device and browser, there may be a different way to disable Cookies, but you can typically find it in your browser’s security settings or device options. For instance, settings on iOS and Android smartphones are intended to restrict some types of ad tracking. You can modify your privacy settings for flash cookies by clicking here. Please be aware that altering any of these options will not stop specific advertising from being shown to you.
You might provide the following information to third parties:
Advertisers: We let third parties to gather the same kind of information for the same goals that we do via the Service using Cookies. We do this in accordance with the Self-Regulatory Principles for Online Behavioral Advertising set out by the Digital Advertising Alliance. It’s possible for third parties to link the data they get with other information they know about you from other sources. You may be able to opt out of some of these practices by visiting the following links: Network Advertising Initiative, Omniture, and Digital Advertising Alliance, albeit we may not always have access to or control over the Cookies they employ. Please be aware that opting out does not stop all advertising from being shown to you. In conjunction with advertising programs and data analytics, we may also share certain non-identifiable, de-identified, or aggregated information from or about you with third parties. Through the settings on your mobile device, as outlined in Section 2 above, or the Service’s settings, you may be able to restrict our sharing of some of this information.
Material Partners: We permit third-party partners to use and display certain of the publicly accessible content made available via the Service, such as your images, reviews, and other data described under “Public Content” in Section 1 above.
Service Providers: We rely on third-party service providers to support or provide services for us related to your use of the Service. These services include food delivery services, communications and hosting, security and fraud prevention, technical and customer support, tracking and reporting usage of the Service, quality assurance testing, payment processing, marketing, and other duties. We give these third party service providers with information from or about you so they may carry out their functions or fulfill your requests. For instance, we might divulge your advertising identifiers (such as your IDFA, GAID, or a cryptographic hash of your email address) to third-party service providers who assist us in facilitating Bali Life’s advertising programs and assessing and reporting on their efficacy. This may include third parties who combine information they have about you from sources other than the Service to assess the effectiveness of Bali Life’s advertising programs. Through the settings on your mobile device, as outlined in Section 2 above, or the Service’s settings, you may be able to restrict our access to certain of this information. In order to provide their services or fulfill your requests, Bali Life’s third-party service providers may also share information with us that they learn from or about you.
Information in the aggregate or that is anonymous: We share aggregated user data with distributors of content and companies featured on Bali Life. For instance, we provide how many people we estimate visited a certain company’s physical location or were exposed to or engaged with marketing.
Organizations on Bali Life: The companies on Bali Life may get information from or about you, such as your city, your age and gender, if you offer it, and how you use the Service, such as which businesses you contact or bookmark, or if you visit a business’s URL. To raise or reduce the amount of information we provide, you may modify your account settings. Keep in mind that regardless of your preferences, companies may observe your public activity and postings and acquire information about you or from you when you interact or contact with them in any way, including via Bali Life (see Section 1 above). In addition, if you contact a company through the Service or in conjunction with your use of the Service, we may provide that company information about your call that the company would have gotten if you had called them directly, such the date and time of your call and your phone number. By changing the settings on your phone or contacting your phone service provider, you may be able to restrict how we can collect and distribute your phone number.
Investigations and Legal Disclosures: If we have a good faith belief that such investigation or disclosure: (a) is reasonably necessary to comply with legal or law enforcement processes, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process or law enforcement request; (b) is helpful to prevent, investigate, or identify potential wrongdoing in connection with the Service; or (c) is necessary to protect the rights, property, or personal safety of any person, we may investigate and disclose information If you report or otherwise complain to us about material through the Service, we may discuss the specifics of your concern with the content’s creator so that they have a chance to reply.
Links: The Service may include URLs of websites that are under the control of third parties. We do not provide them with your personal information, except as provided below, and we are not liable for their privacy policies.
Integration with Third Parties: We may get information about you from a third party service if you register for Bali Life using a third party service, such as Facebook or Google, or if you connect your Bali Life account to your account with a third party service, such as Facebook, Instagram, or Twitter. If you share material with a third party service using the Service, that service will also get that content, and anybody with access to it through that third party service will be able to see it. While maintaining the appearance and feel of the Service, certain of our web pages offer you content from our third-party partners using framing methods. Please be aware that in certain situations, the stated third party partner may get your information directly. When you communicate with companies via Bali Life, they will get any information you choose to provide them, such as your contact information if you send them a direct message or your phone number if you give them a call.
MANAGEMENT OF YOUR PERSONAL DATA
If you include personal information in the material you make public, other users may be able to recognize you or connect you to your account. By using the Service anonymously, you may lower your chance of being personally recognized, but doing so can diminish the validity of your contributions to the Service. Users of Bali Life may also locate one another using the Find Friends tool by typing in their names or email addresses (you can limit your visibility for this feature in your account settings). Please bear in mind that the privacy of any communications you send or receive using the Service depends on both you and the recipient(s) of such messages maintaining that privacy. As an instance, if you send a message to another user, that person can decide to broadcast it publicly. In conjunction with inquiries into the use of the Service and our attempts to make it better, we may access, examine, and share such communications.
ACCOUNT TERMINATION AND DATA RETENTION
Children under the age of 16 are not targeted by the Service, which is designed for broad audiences. Children under 16 are not deliberately subjected to our collection of personal information. Please get in touch with us here if you learn that a youngster has given us personal information without getting permission from their parents. When we learn that a minor under 16 has given us personal information without getting their parents’ permission, we take measures to delete that information and cancel the minor’s account.
When you submit personal information to us, it is protected both during transmission and after it reaches us thanks to a number of security measures. No form of electronic storage or transmission via the Internet or through a mobile device, however, is 100 percent secure. As a result, even while we make an effort to safeguard your personal information using appropriate commercial safeguards, we cannot guarantee its total security.
INFORMATION FOR CONTACT
You may email us at firstname.lastname@example.org with questions about our privacy policies.
If you reside in the European Union, you may also get in touch with our Data Protection Officer (“DPO”) by sending an email to email@example.com with the subject “Attention DPO.”
Before fulfilling your request or providing you with any personal data, we will take any measures we think necessary to verify your identity for security reasons.
CHANGES TO THIS PRIVATE INFORMATION POLICY
YOUR CALIFORNIA PRIVACY RIGHTS, CALIFORNIA RESIDENTS
Residents of California have particular rights regarding Bali Life’s acquisition, use, and disclosure of their personal information under the California Consumer Privacy Act of 2018 (the “CCPA”).
In accordance with the law, Bali Life does not and will not sell your personal information without first giving you notice and a chance to opt out. Similar to that, we don’t provide rewards for the acquisition, use, or disclosure of your personal data.
When you use the Service, Bali Life may collect a variety of kinds of personal information about you, including identifiers, commercial information, information about your use of electronic networks or devices, geolocation data, and professional information. In Section 1 above, we give a more thorough explanation of the data Bali Life gathers and how we utilize it (Information We Collect and How We Use It). The categories of third parties with whom we disclose personal information are described in Section 3 (Third Parties), along with the types of information that may be shared in various situations.
You have the right to ask to know what personal information has been gathered on you and to access it if you live in California. The CCPA gives Bali Life the right to keep and use certain personal information notwithstanding your request to have it deleted. You also have the right to request that your personal information be deleted. Through Bali Life’s Support Center, you may find out more information on how to make a request for data rights. Additionally, you may contact dataprotection@Balilife.com with your request. We won’t treat you differently just because you’re exercising your CCPA rights. You may allow an agent to submit a request on your behalf, but you must be sure they have the proper authority.
In addition to the CCPA, California’s Shine the Light statute gives people of that state the ability to inquire about the personal information that businesses share with third parties for their direct marketing needs. Unless you specifically request it, we will not provide your personal information to third parties for the sole purpose of directly selling their products or services to you. Contact us at the number provided in Section 8 if you have any queries about this policy or want to modify your choices.
NV RESIDENTS: YOUR RIGHTS TO PRIVACY
Nevada legislation (SB 220) mandates that website owners provide their visitors the opportunity to choose not to have some of the data they may have collected about them sold. In accordance with Nevada law, Bali Life does not currently sell your personal information to third parties and will not do so in the future without first giving you notice and a chance to opt out, as required by the law. Please use the Support Center to get in touch with us if you have any queries about our data privacy policies or how we adhere to Nevada’s data privacy laws.
YOUR RIGHTS TO PRIVACY AND INTERNAL DATA TRANSFER FOR EUROPEAN RESIDENTS
You have the right to access your personal data and the right to ask that we amend, update, or delete it if you’re a resident of Europe. You have the right to object to the processing of your personal data, seek a restriction on the processing of your personal data, and ask for the transferability of your personal data. You may get further details on how to exercise these rights in the Support Center. You may also revoke your consent at any time if we gathered and processed any of your personal information with your permission. Withdrawing your permission will not have any impact on any processing we did before to it, nor will it have any impact on processing your personal information based on legal justifications other than consent. You may usually access and edit your profile information via the Service, and you can choose not to receive marketing messages at any time by clicking the “unsubscribe” or “opt-out” link in the emails we send you that promote the Service or in your account settings. You may get in touch with us as stated in Section 8 above if you have any inquiries or concerns regarding how your personal information is being processed. Please be aware that Bali Life, a limited liability company registered and residing in the Republic of Ireland, is the “data controller” in charge of safeguarding your personal data relating to the Service if you are a resident of Europe.